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Terms & Conditions

TERMS AND CONDITIONS OF USE


Last Updated: 11/01/2023



This agreement applies between you, the User of this Web Site, and Potentia LLC, dba coachnanna.com of 39555, Suite 600, Novi, Michigan 48375, United States. By accessing, purchasing products and using the website, you accept and agree to be bound by the terms and provisions of this agreement.


In addition, when using these particular services, you shall be subject to any posted guidelines or rules applicable to such services. Any participation in this service will constitute acceptance of this agreement. If you do not agree to abide by the above, please do not use this service.


Intellectual Property - All content available on the website, including but not limited to text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations and software, is the property of Potentia LLC or its content suppliers and protected by United States and international copyright laws. The compilation of all content on this site is the exclusive property of Potentia LLC and is protected by United States and international copyright laws.


Links to Other Web Sites -The website may contain links to other websites. Potentia LLC is not responsible for the content, accuracy, or opinions expressed in such websites, and such websites are not investigated, monitored, or checked for accuracy or completeness by Potentia LLC Inclusion of any linked website on our website does not imply approval or endorsement of the linked website by Potentia LLC. If you decide to leave our website and access these third-party sites, you do so at your own risk.


Potentia LLC grants you a limited, non-exclusive, non-transferable and revocable license to create a hyperlink to the home page of the website solely for non-commercial use, provided that the link does not portray Potentia LLC or its products or services in a false, misleading, derogatory or otherwise offensive manner. You may not use any Potentia LLC logo, coachnanna.com, nannasage.com or other proprietary graphic or trademark as part of the link without express written permission.


Privacy- Your use of the Website is also subject to the Company’s Privacy Policy. Please review our Privacy Policy, which also governs the Website and informs users of our data collection practices. Your agreement to the Privacy Policy is hereby incorporated into these Terms.


General Disclaimers- This website is provided by Potentia LLC on an "as is" basis. Potentia LLC makes no representations or warranties of any kind, express or implied, as to the operation of this site or the information, content, materials or products included on this site. You expressly agree that your use of this site is at your own risk. Result Disclaimer Potentia LLC makes no guarantees as to results or earnings. Any examples used are not to be interpreted as a promise or guarantee of results. Results and success potential is entirely dependent on the person using our products, services and techniques.


Availability of the Web Site Potentia LLC reserves the right to modify or discontinue, temporarily or permanently, the website or any part thereof with or without notice. You agree that Potentia LLC shall not be liable to you or to any third party for any modification, suspension or discontinuance of the website or any part thereof.



Cancellation and Refund Policy- You may cancel your memberships for Executive Ascend Club or Content Vault at any time by emailing [email protected]. You can also find forms to cancel your membership in the individual client portals. Refunds are not available for downloadable products: Visibility Planner, Productivity Booster or Content Vault membership.


Additionally, cancellations and refunds are not available for private coaching and group coaching programs. Any cancellation within 48 hours of the scheduled session will result in losing the session. No refunds will be available for cancellations.


Potentia LLC reserves the right to cancel a user's membership at any time, with or without cause and with or without notice. If a user's membership is canceled, the user will not be entitled to a refund of any membership fees already paid.


Due to the digital & instant access nature of the digital products available for sale on this website (coahcnanna.com) or third-party checkout websites such as groove.cm, PayPal and Stripe there are NO refunds under any circumstances.


Make sure you understand fully; we have a strict NO REFUND policy when you make a purchase. If you'd like to ensure a product is a good fit for you, please send an email to [email protected] BEFORE you complete your purchase.


Coaching Disclaimer- You understand that Potentia LLC is not an agent, publicist, accountant, financial planner, lawyer, therapist, or any other licensed or registered professional. Coaching, which is not directive advice, counseling, or therapy, may address overall goals, specific projects, or general conditions in your life or profession. Coaching services may include setting priorities, establishing goals, identifying resources, brainstorming, creating action plans, strategizing, asking clarifying questions, and providing models, examples, and in-the-moment skills training. Potentia LLC promises that all information provided by you will be kept strictly confidential, as permissible by law.


Non Disparagement- You shall not make any false, disparaging, or derogatory statement in public or private regarding Potentia LLC, its employees, or agents.


Mental Illness- Potentia LLC is not a licensed therapist. By reading this agreement, you understand that mentoring/coaching is not a substitute for therapy, if needed and does not prevent, cure or treat any mental disorder or illness.


Reserved Copyright- Please play by the rules and use the digital products in the membership ethically & within the guidelines we have provided. We champion your success & out of respect for the other members reserve the right to remove the granted access to the products if required or the terms of use are exploited.


Accompanying Material and Copyright- All accompanying material, including but not limited to sales pages, download pages, and instructions, are copyright protected. You agree not to modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer or sell any information, software, products or services obtained from the accompanying material.


Use of Free Downloadable Content The Company may make resources on this Website accessible to users in exchange for providing an e-mail address (“Gated Content”). The Company grants you a limited, personal, non-exclusive, non-transferable license to use the Gated Content for your own personal or internal business use. Except as otherwise provided, you acknowledge and agree that you have no right to modify, edit, copy, reproduce, create derivative works of, reverse engineer, alter, enhance or in any way exploit any of the Gated Content in any manner. By accessing or downloading the Gated Content, you agree that the Gated Content may only be used by you for your personal or internal business use and may not be sold or redistributed without the express written consent of the Company. By accessing and downloading the Gated Content, you further agree that you shall not create any derivative work based upon the Gated Content and you shall not offer any competing products or services based upon any information contained in the Gated Content.


Material You Submitted To The Website. By posting, uploading, submitting, inputting, providing, or otherwise making available any artwork, photos, written works, or other media, including feedback and suggestions (collectively, “Submissions”), you are granting the Company, our affiliated companies, and any necessary sub-licensees a worldwide, nonexclusive, irrevocable license to use your Submission for promotional, business development, and marketing purposes including, without limitation, the right to: copy, distribute, transmit, publicly display, publicly perform, reproduce, edit, translate, and reformat your Submission; and to publish your name in connection with your Submission.


We claim no intellectual property rights over the Submissions you supply to the Company. You retain copyrights and any other rights you may rightfully hold in any Submissions that you submit through the Website. You shall not upload, post, submit, input or otherwise make available on the Website any Submissions protected by copyright, trademark, or other proprietary right without the express written permission of the owner of the copyright, trademark, or other proprietary right, and the burden of determining that any Submissions are not so protected rests entirely with you. You shall be liable for any damage resulting from any infringement of copyrights, trademarks, or other proprietary rights, or any other harm resulting from such a Submission.


For all Submissions submitted by you to the Website, you automatically represent or warrant that you own or otherwise control all the rights to your Submission described herein including the authority to use and distribute the Submission, and that the use or display of the Submission as contemplated in this section will not violate any laws, rules, regulations, or rights of third parties.


You agree to hold the Company harmless from and against all claims, liabilities, and expenses arising out of any potential or actual copyright or trademark misappropriation or infringement claimed against you arising from Submissions you submit through the Website. You further grant us the right to use your Submission for the purpose of improving our Website, products or services (and for any other purpose we deem necessary or desirable) without being obliged to pay you any compensation for our use of your Submission.


The Company is under no obligation to post or use any Submission you may provide and may remove any Submission at any time in the Company’s sole discretion. If you do send us unsolicited ideas, such ideas will be deemed non-confidential, and we will not be required to provide any acknowledgment of their source.


No Guarantees- By purchasing a product or joining a program from Potentia LLC you accept and agree that you are 100% responsible for your own progress and results. Potentia LLC will help and guide you, when available; however, participation is the one vital element to the success that relies solely on you. Potentia LLC makes no representations, warranties or guarantees verbally or in writing regarding your performance. You understand that the results experienced by each person may significantly vary. By agreeing to the Terms & Conditions, you acknowledge that there is an inherent risk of loss of capital and there is no guarantee that you will reach your goals as a result of participation in any program and Potentia LLC comments about the outcome are expressions of opinion only.



Entire agreement, Waiver  These Terms, together with the Privacy Policy and Disclaimers, constitute the entire agreement between you and the Company pertaining to the Website and supersedes all prior and contemporaneous agreements, representations, and understandings between us. Any waiver by us of a breach of or right under these Terms will not constitute a waiver of any other or subsequent breach or right. No waiver shall be binding unless executed in writing by the Company.


Indemnification- You shall indemnify and hold us harmless from and against any and all losses, damages, settlements, liabilities, costs, charges, assessments, and expenses, as well as third-party claims and causes of action, including, without limitation, attorney’s fees, arising out of your breach of any of these Terms, your use of the Website, its content, and any product or service purchased from the Website, or your failure to maintain the confidentiality and/or security of your password or access rights to this Website and its resources. You shall provide us with such assistance, without charge, as we may request in connection with any such defense, including, without limitation, providing us with such information, documents, records, and reasonable access to you, as we deem necessary. You shall not settle any third-party claim or waive any defense without our prior written consent.



LIMITATION OF LIABILITY- YOU AGREE THAT UNDER NO CIRCUMSTANCES SHALL WE BE LIABLE FOR DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, PUNITIVE, EXEMPLARY, OR ANY OTHER DAMAGES ARISING OUT OF YOUR USE OF THE WEBSITE OR RESOURCES, PRODUCTS OR SERVICES AVAILABLE THROUGH THE WEBSITE.


ADDITIONALLY, THE COMPANY IS NOT LIABLE FOR DAMAGES IN CONNECTION WITH (I) ANY FAILURE OF PERFORMANCE, ERROR, OMISSION, DENIAL OF SERVICE, ATTACK, INTERRUPTION, DELETION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUS, OR LINE OR SYSTEM FAILURE; (II) LOSS OF REVENUE, ANTICIPATED PROFITS, BUSINESS, SAVINGS, GOODWILL OR DATA; AND (III) THIRD PARTY THEFT OF, DESTRUCTION OF, UNAUTHORIZED ACCESS TO, ALTERATION OF, OR USE OF YOUR INFORMATION OR PROPERTY, REGARDLESS OF OUR NEGLIGENCE, GROSS NEGLIGENCE, FAILURE OF AN ESSENTIAL PURPOSE AND WHETHER SUCH LIABILITY ARISES IN NEGLIGENCE, CONTRACT, TORT, OR ANY OTHER THEORY OF LEGAL LIABILITY, EVEN IF THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF OR COULD HAVE FORESEEN THE DAMAGES.


IN THOSE STATES THAT DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR THE DAMAGES, OUR LIABILITY IS LIMITED TO THE FULLEST EXTENT PERMITTED BY LAW. IN NO EVENT SHALL THE COMPANY’S TOTAL LIABILITY TO YOU EXCEED THE TOTAL PURCHASE PRICE OF ANY PRODUCTS OR SERVICES YOU HAVE PURCHASED FROM THE COMPANY.


Notices- All notices given by you or required under these terms of service shall be in writing and addressed to [email protected].



Law and Jurisdiction- This agreement shall be governed by and constructed in accordance with the laws of the state of Michigan, regardless of the conflict of laws principles thereof. Please note that these terms of service are subject to change without notice.